Frequently Asked Questions

        Why choose Cali city in Colombia for my dental treatment?
Cali is a highly sought-after destination for dental tourism due to its exceptional and cost-effective dental care. The city boasts world-class clinics that provide a wide range of treatments at competitive prices. In addition to its outstanding dental care, Cali is also a picturesque city with numerous attractions for tourists. It has been referred to as “A Branch of Heaven” and is among the oldest cities in South America. Some popular attractions in Cali include the Cali Zoo, the Hill of the Three Crosses, the Ermita Church, and Cali Tower. Furthermore, Cali has earned the title of “Salsa Capital of the World” and is home to numerous renowned salsa schools that offer classes for all levels (see more here Salsa Dancing in Cali).

        What kind of hotels can be found in the city of Cali, Colombia?
In Cali city, a wide range of hotels can be found to cater to different preferences and budgets. These include luxury hotels offering high-quality services and amenities, boutique hotels with unique designs and personalized experiences, business hotels with convenient facilities for corporate travelers, budget-friendly options, and hotels located near popular attractions. Please click here for more information.

        Where is Peña Dental Centre located?
Our Dental Centre is located at Diagonal 23 #10B-45, Barrio Colseguros, Cali, Colombia.

        Why is a preliminary dental evaluation necessary?
A preliminary evaluation is necessary to identify potential issues or treatment needs, determine the feasibility of certain procedures, and create a personalized treatment plan. It also establishes a baseline for monitoring the patient's dental health in the future.

        How is an online dental evaluation conducted?
An online dental evaluation is typically conducted through virtual consultations. Patients can submit their dental history, symptoms, and images of their teeth and gums for review by a dental professional. The dental professional can then assess the information provided and provide recommendations or treatment plans remotely, leveraging technology to evaluate the patient's dental condition without an in-person visit.

        What information do we provide about the costs of optional services?
We can provide you with detailed information about the costs associated with airport pick-up, accommodation, and transportation to and from our clinic. Please send us an email with your arrival date and let us know which of these services you will need, and we can provide you with the relevant cost information to help you budget for your visit. We can also suggest local providers for these services if needed.

        Is it a problem if I don't speak Spanish?
Not at all! While Spanish is our native language, our team at the dental centre is also equipped with excellent communication skills and tools to effectively communicate in English. Language will not be a barrier during your visit, and we will be able to provide you with the necessary information and services in English.

        What communication channels do you have in place for staying connected?
We have multiple communication channels to stay connected with our patients. You can contact us via WhatsApp, Telegram, or through our website. We are committed to providing convenient and accessible communication options to ensure a seamless experience for our patients.

        What payment methods can I use?
Visitors from abroad in Colombia can use various international payment methods to pay for services. International credit cards such as Visa, Mastercard, and American Express are widely accepted in Colombia. Additionally, visitors can use international bank transfers to pay for services. Learn more about payment methods here.